About this policy
This policy explains how Steel Experts India handles information you choose to share when making a business enquiry through this website, email, phone or WhatsApp.
Information you provide
A quotation request may include your name, company, country, email address, phone number, product interest, quantity, technical requirements and message. Please avoid sharing sensitive personal information that is not needed for your enquiry.
How information is used
Information is used to understand your requirement, prepare or discuss a quotation, coordinate manufacturing and delivery, respond to questions and maintain relevant business records.
Email and WhatsApp
The quotation form does not store information on this website. The email button opens your own email application. The WhatsApp button creates a message and opens WhatsApp. Information is only sent after you complete that action, and the relevant service provider’s own terms and privacy practices also apply.
Sharing and retention
Business enquiry information may be shared internally with team members who need it to evaluate, quote, manufacture or dispatch an order. Information may also be shared where required by law or with service providers needed to fulfil an agreed order. Records are retained only as long as reasonably needed for business, accounting, legal or customer-service purposes.
Your choices
You may ask us to correct or delete contact information that is not required for an active transaction, legal record or legitimate business obligation. Contact us using the phone numbers or email shown on the contact page.
Policy updates
This policy may be updated when website features or business practices change. The revision date above identifies the current version.